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NewbieJono
Post Partisan
Post Partisan

Sort By Column

Hello the sort by coloumn does not seem to be working for me. The error states there can't be more than one value in H position for the same value in work stream group.

 

GroupCOO WorkstreamWorkstreamH Position
DCalls Queued to AdvisorCC-Calls Queued to Advisor D1
DMCalls Queued to AdvisorCC-Calls Queued to Advisor DM1
VCalls Queued to AdvisorCC-Calls Queued to Advisor V1
Contact CentreCalls Queued to AdvisorCC-Calls Queued to Advisor Contact Centre1
Actual YTDCalls Queued to AdvisorCC-Calls Queued to Advisor Actual YTD1
DE-mails Answered by AdvisorCC-E-mails Answered by Advisor D2
VE-mails Answered by AdvisorCC-E-mails Answered by Advisor V2
Contact CentreE-mails Answered by AdvisorCC-E-mails Answered by Advisor Contact Centre2
Actual YTDE-mails Answered by AdvisorCC-E-mails Answered by Advisor Actual YTD2
DE-mail Call-BacksCC-E-mail Call-Backs D3
VE-mail Call-BacksCC-E-mail Call-Backs V3
Contact CentreE-mail Call-BacksCC-E-mail Call-Backs Contact Centre3
Actual YTDE-mail Call-BacksCC-E-mail Call-Backs Actual YTD3
1 ACCEPTED SOLUTION
selimovd
Most Valuable Professional
Most Valuable Professional

Hello @NewbieJono ,

 

yes, if you sort a column by another one the values have to be unique.

So if you sort column "Workstream" by "H Position" you don't have unique combinations.

 

But you should be able to sort column "COO Workstream" by "H Posision".

 

If you need any help please let me know.
If I answered your question I would be happy if you could mark my post as a solution ✔️ and give it a thumbs up 👍
 
Best regards
Denis
 

 

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1 REPLY 1
selimovd
Most Valuable Professional
Most Valuable Professional

Hello @NewbieJono ,

 

yes, if you sort a column by another one the values have to be unique.

So if you sort column "Workstream" by "H Position" you don't have unique combinations.

 

But you should be able to sort column "COO Workstream" by "H Posision".

 

If you need any help please let me know.
If I answered your question I would be happy if you could mark my post as a solution ✔️ and give it a thumbs up 👍
 
Best regards
Denis
 

 

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