Selecting a slicer closes the browser

[TD21]

I have a report with 3 slicers that interact with 4 line charts.

Multiple users had complained that when they made a selection in one of the slicers, it closed the browser. (No error message; it just closed the active browser tab.)

I tried using IE/Firefox/Chrome but have been unable to duplicate the issue. Has anyone seen this before and know how to fix it?

[Anonymous]

@TD21 
If you can reproduce the issue, please raise a support ticket mentioning the behaviour.

https://powerbi.microsoft.com/en-us/support/free/

@v-qiuyu-msft  - FY Attention.

[Anonymous]

@TD21 

Have your tried clearing the browser cache.  Try it in a PC which is crashing first.

This issue was present earlier but its been resolved by PBI.

https://community.powerbi.com/t5/Issues/Power-BI-Service-Report-crashing-Internet-Explorer/idi-p/515...

Supported browsers

https://docs.microsoft.com/en-us/power-bi/consumer/end-user-browsers

[TD21]

@Anonymous   The issue is not browser-specific and all users are using supported browsers. Issue is intermittent and clearing the cache does not always fix the issue.