SOS?

[Anonymous]

Hi All

If someone could help or just help me understand what's happened that would be Amazing

Yesterday, company I work for upgraded my laptop from a 32bit to a 64bit and it's all fancy etc. I tried to access a report I have been working on via PowerBI Desktop however, all the visuals can now not be loaded. I only downloaded this version yesterday so I am guessing it is the most up to date for this laptop (Dell Precision 3530, previous was a HP 615G2)

I have also included screenshots of the error messages that I get as soon as I open the report

Any help would be appreciated!:)

[RobbeVL]

This might have something to do with the Drivers on your computer. What is your datasource? If Oracle, you'll need to download the Oracle 64-bit driver.

Its also possible you downloaded a 64-bit PowerBI desktop client.

Try going back to 32 for this report.

https://www.microsoft.com/en-us/download/details.aspx?id=45331 

Robbe

[Anonymous]

Business Objects Legacy, but i'm not trying to pull any data as it's already in the report it's just whenever i'm opening the report.

I have downloaded the 64 bit as I thought due to my laptop being 64bit I would need the 64 bit powerbi desktop version, is there something I should of done different?

The error message I am getting now 'Object Reference not set to an instance of an object'

[v-diye-msft]

Hi @Anonymous ,

For the new error, please refer to this case:  https://community.powerbi.com/t5/Desktop/Object-reference-not-set-to-an-instance-of-an-object/td-p/21455/page/2  there're seceral suggestions you can take a try.

Best regards,

Dina Ye

[Anonymous]

Hi there!

That does make sense however I cannot do anything to my model to change the direction of the relationships as it keeps saying cannot load to model ...

I think the issue may be that this laptop cannot support the version I was working on with the other laptop, I feel like it needs a previous version which I am not sure how to resolve

[v-diye-msft]

Hi @Anonymous ,

Since I can't replicate your issue, I'd suggest you raise the problem to support team with describing the problem and taking a screen shot. 

https://powerbi.microsoft.com/en-us/support/ 

Best regards,

Dina Ye