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Shree_185
Helper I
Helper I

SLA Switch Statements Error - Text and number datatype not supported, use Value or Format

TextTextDecimal NumberText
SeverityCalc Severity Time Spent Customer Reasons
Severity 118.4HW/SW
Severity 222.3Customer awaiting
Severity 335.8 
Severity 446.4 
Severity 553.4 
Severity 663.2 

 

Shree_185_0-1636479536224.png

 

I want to write 9 - 10 If Else, so thinking to go with Switch. I get error text and number datatype not supported, use value or Format function for one of them

Example If Severity = 2 OR Severity = 3 && Time Spent > 10 , "flag"
If Severity = 3 && Time spent > 4 && Customer Reason!= "HW/SW","Flag","Good"

1 ACCEPTED SOLUTION
AlexisOlson
Super User
Super User

Since severity is a text column, you need to check it accordingly.

 

Try this as a calculated column:

SWITCH (
    TRUE (),
    Table1[Severity] IN { "2", "3" } && Table1[Time Spent] > 10, "flag",
    Table1[Severity] = 3 && Table1[Time spent] > 4 && Table1[Customer Reason] <> "HW/SW", "Flag",
    "Good"
)

View solution in original post

1 REPLY 1
AlexisOlson
Super User
Super User

Since severity is a text column, you need to check it accordingly.

 

Try this as a calculated column:

SWITCH (
    TRUE (),
    Table1[Severity] IN { "2", "3" } && Table1[Time Spent] > 10, "flag",
    Table1[Severity] = 3 && Table1[Time spent] > 4 && Table1[Customer Reason] <> "HW/SW", "Flag",
    "Good"
)

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