SLA Switch Statements Error - Text and number datatype not supported, use Value or Format

[Shree_185]

Text	Text	Decimal Number	Text
Severity	Calc Severity	Time Spent	Customer Reasons
Severity 1	1	8.4	HW/SW
Severity 2	2	2.3	Customer awaiting
Severity 3	3	5.8
Severity 4	4	6.4
Severity 5	5	3.4
Severity 6	6	3.2

I want to write 9 - 10 If Else, so thinking to go with Switch. I get error text and number datatype not supported, use value or Format function for one of them

Example If Severity = 2 OR Severity = 3 && Time Spent > 10 , "flag"
If Severity = 3 && Time spent > 4 && Customer Reason!= "HW/SW","Flag","Good"

[AlexisOlson · Accepted solution]

Since severity is a text column, you need to check it accordingly.

Try this as a calculated column:

SWITCH (
    TRUE (),
    Table1[Severity] IN { "2", "3" } && Table1[Time Spent] > 10, "flag",
    Table1[Severity] = 3 && Table1[Time spent] > 4 && Table1[Customer Reason] <> "HW/SW", "Flag",
    "Good"
)