Returning customers over years

[JarnoVisser]

Hello,

I have a set of data with sales from customers. What I want to know is how long do new customers stay at my organisation? So if they buy for the first time in 2013. Do they buy also in 2014? And in 2015? So my solution should look like:

Year	New customers	Active after 1 year	Active after 2 years	Active after 3 years
2013	100	90	60	30
2014	200	190	150	90
2015	150	135	125	100
2016	350	335	296	250
2017	250	224	200	175
2018	150	145	135	120

My data is a fact Sales with dim Customers and dim Datetable. In fact sales I have transactiondate, amount, sales and keys to dim tables.

Thank you for your help!
Regards,

Jarno Visser

[Greg_Deckler]

Source data would really, really help here. Please see this post regarding How to Get Your Question Answered Quickly: https://community.powerbi.com/t5/Community-Blog/How-to-Get-Your-Question-Answered-Quickly/ba-p/38490

But, that being said, you sould be able to use a variation of my Not In Common Quick Measure to find customers in a particular year that are not present in the years before.

https://community.powerbi.com/t5/Quick-Measures-Gallery/Not-In-Common/m-p/388273

That would solve New Customers. After that, it should be a relatively simple matter to compute the MAX order date for each customer and determine if they are active after a length of time.

Very interesting case and would love to spend some cycles on it but too much work to hand enter a bunch of data in the wrong format such that it doesn't translate directly to a solution for you.

[JarnoVisser]

Hi Greg,

Here is a file with data from my fact table: https://we.tl/t-jbGwLywdWB

The dim table customers you could create with values(customerid).

Hope you can help me!

Regards,

Jarno