Requested registry access is not allowed

[Anonymous]

I get the following error message when trying to access my reports: Requested registry access is not allowed

[tomasbmb]

I am having the same error since last week... don´t think this is related to my companies security, as i know other users that are not presenting this error... 😞
Already reinstalled it couple times, runned as admin as well... any other ideas for us to try to solve this one?

thanks!

[amitchandak]

@Anonymous , check are you able to open power bi, without any report.

If not then try to reinstall it, also make sure not windows patch is pending.

[Anonymous]

thank you. I reinstalled but I am still getting the registry access error message

[v-kkf-msft]

Hi @Anonymous ,

Have you tried to run Desktop as an administrator? Have you been able to open it normally before?

If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.

Best Regards,
Winniz

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

I did try to run as admin but got the same error message.

[Anonymous]

Feedback Type:
Frown (Error)

Timestamp:
2021-03-25T09:11:38.7828972Z

Local Time:
2021-03-25T09:11:38.7828972+00:00

Session ID:
54f4e464-7fdc-4c08-8f2f-ec5f1de6cfb1

Release:
March 2021

Product Version:
2.91.701.0 (21.03) (x86)

Stack Trace:
System.Security.SecurityException
at System.ThrowHelper.ThrowSecurityException(ExceptionResource resource)
at Microsoft.Win32.RegistryKey.OpenSubKey(String name, Boolean writable)
at Microsoft.Win32.RegistryKey.OpenSubKey(String name)
at Microsoft.PowerBI.Client.Shared.SystemEnvironment.GetRegistryValue(RegistryKeyName keyName, String subkey, String valueName)
at Microsoft.PowerBI.Client.Shared.SystemEnvironmentExtensions.GetRegistryString(ISystemEnvironment systemEnvironment, RegistryKeyName keyName, String subKey, String valueName)
at Microsoft.PowerBI.Client.Telemetry.WebView2Telemetry.LogWebView2InstallationTelemetry()
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_0.<Main>b__1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.91.701.0","ModuleName":"Microsoft.PowerBI.Client.Shared.dll","Component":"Microsoft.PowerBI.Client.Shared.SystemEnvironment","Error":"System.Security.SecurityException","MethodDef":"GetRegistryValue","ErrorOffset":"0"}

OS Version:
Microsoft Windows NT 10.0.17763.0 (x64 en-US)

CLR Version:
4.7 or later [Release Number = 461814]

Peak Virtual Memory:
771 MB

Private Memory:
159 MB

Peak Working Set:
209 MB

IE Version:
11.1790.17763.0

User ID:
4d8d53f6-fd7f-4525-918c-5ec36956534c

Workbook Package Info:
None

Telemetry Enabled:
True

DPI Scale:
125%

Supported Services:
Power BI

[v-kkf-msft]

Hi @Anonymous ,

If you are using a computer in your company, I suggest you seek help from the IT department. You are receiving this error because you does not have the permissions required to access a resource.

Best Regards,
Winniz

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.