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Darren_Linc
Helper I
Helper I

Random SharePoint Folder Connector Error

Good Day,

 

Anyone seen an error like this? Started happening this morning, I think it might be permissions related? If anyone could confirm I'd most grateful.

 

DataSource.Error: Web.Contents failed to get contents from 'https://linccymruadmin.sharepoint.com/team-sites/ICT-team/_api/web/lists/getbyid('6f350673-e2e1-4368...' (500): Internal Server Error
Details:
DataSourceKind=SharePoint
DataSourcePath=https://linccymruadmin.sharepoint.com/team-sites/ICT-team
Url=https://linccymruadmin.sharepoint.com/team-sites/ICT-team/_api/web/lists/getbyid('6f350673-e2e1-...

1 ACCEPTED SOLUTION
v-yulgu-msft
Employee
Employee

Hi @Darren_Linc,

 

Can you connect to a SharePoint list with the same URL successfully? Does it work? 

 

Based on my research, this error is most likely related to SharePoint side. Please use Fiddler to capture a network trace of the request that's being sent to the SharePoint server.  In order to get the Fiddler trace, you need to start Fiddler, enable the Tools > Fiddler Options > HTTPS > Decrypt HTTPS traffic option, start the capture, reproduce your issue, then stop and save the capture. 

 

If possible, you can also update Power BI desktop to latest version for a test.

 

Regards,
Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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4 REPLIES 4
v-yulgu-msft
Employee
Employee

Hi @Darren_Linc,

 

Can you connect to a SharePoint list with the same URL successfully? Does it work? 

 

Based on my research, this error is most likely related to SharePoint side. Please use Fiddler to capture a network trace of the request that's being sent to the SharePoint server.  In order to get the Fiddler trace, you need to start Fiddler, enable the Tools > Fiddler Options > HTTPS > Decrypt HTTPS traffic option, start the capture, reproduce your issue, then stop and save the capture. 

 

If possible, you can also update Power BI desktop to latest version for a test.

 

Regards,
Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thank you Yuliana, it would appear that it's an issue on the SharePoint side, as a result I've decided to remove the problem and start utilising Onedrive in the PBI shared workspace that we use. I'm thinking this will be a better long-term option too.

Hi there. I have the same error (did not experience this previously, but now I am). What I find odd is that I can connect to a subsite using the SharePoint folder connector, but not the parent. I can also connect to the parent using the web interface, but not Power BI desktop....

 

Is there a setting or configuration on the SharePoint side that I am missing?

I have the same error. What is strange is I can use the SharePoint folder connector to connect to a subsite, but I get the same error above when trying to connect to the parent site. Is there a setting or configuration I am missing?

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