Problem when publish panel with filter visual

Hi Anonymous 

I restored your scenes , the following two are the renderings in Desktop and Service respectively . Everything is displayed normally, and there is no such thing as what you said.

The following are my steps.

(1)Add a slicer and select the type :Dropdown ,and then turn on Single select in Visual Format settings .

(2)Publish the report to Service .

I tested the scenes with version August 2021 , maybe you can update your Desktop version to version August 2021 and then publish the report to Service again .

Best Regards

Community Support Team _ Ailsa Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hello!

Firstly, I would like to thanks the answer on my post.

Unfortunattely, my desktop version is the same as you listed I my problem is still occurring.

Even if I try to edit the panel directly from web app interface and save, after save the change on the component (making it to be single select) does not have effect.

It is possible to have a particular support for my case?

Hi Anonymous 

Could you clear your browser cache ? It may be caused by browser cache .Please sign out your account and clear cache and try again .

Best Regards

Community Support Team _ Ailsa Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi Anonymous 

Have you tried it on other computers ? See if there will be the same problem. Because there is no problem in my test, it is not easy to judge the cause of the problem. Maybe you can try another computer.

Best Regards

Community Support Team _ Ailsa Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi Anonymous 

Has your problem been solved ? If it has been solved, then please consider Accept it as the solution to help the other members find it more quickly.

Best Regards

Community Support Team _ Ailsa Tao