Problem Integration SSL / TLS

[andrekunrath]

I cannot implement the zendesk api or the native zendesk integration.

Details: "The request was aborted: Could not create SSL / TLS secure channel."

[v-diye-msft]

Hi @andrekunrath 

Kindly refer to Get Data from Twitter API with Power Query

Further more, ZappySys has introduced powerful API Drivers to query virtually any JSON / XML API services in Power BI (e.g. Zendesk, Twitter, Google API, Amazon AWS)

Check this blog for more info:  https://zappysys.com/blog/howto-import-json-rest-api-power-bi/

Basically, Calling REST API in Power BI can be a challenging process because you have to deal with many complex issues. If its simple JSON / XML then fine but in the real world, many other issues arise such as pagination, flatten the hierarchy, error handling, security (OAuth, Basic, Certificate). 

[amitchandak]

@andrekunrath , refer if this can help

https://community.powerbi.com/t5/Desktop/How-to-disable-SSL-TLS-when-importing-data-from-Web/m-p/988...

https://community.powerbi.com/t5/Desktop/API-web-source-credential-has-a-SSL-TLS-error/m-p/750330