Powerbi TLS configuration issue

[Snehal_Bodke]

Hi Team,

When I'm refreshing any dashboard on local powerbi desktop I'm facing an error as below. Please someone help here to check where I can see this TLS version and why I'm getting this issue while refreshing. As on service it is refreshing correctly. I have checked credentials are also correct. TIA.

Thanks,
Snehal Bodke

[Snehal_Bodke]

Hi @lbendlin,
Thanks for your reply, the TLS 1.1 option is already unchecked at my end, still this error persists. Please can you tell me is there any other way to check this option?

[lbendlin]

Is the PC on the latest patches?

[Snehal_Bodke]

No I think so, not just me, most of the team is facing this same issue while refreshing PBI desktop.

[lbendlin]

Run Windows Update and then retry.

If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues .

[Snehal_Bodke]

Yes, We have raised a ticket already now. We are suspecting latest version of PBI causing this issue, as we have checked with few folks from our team who didn't upgraded to latest version of PBI, at their end refresh is not failing. We will check by downgradingPBI version and confirm. Thanks for your help.

[lbendlin]

Remove all traces of TLS 1.1 from your PC