PowerBi Pro Error

[Capcenter12]

I have a user (assigned a pro license) getting this error whenever he tries to open a dataset that has been shared with him. I made sure he and the original creator of the data set both have pro version, the user has the most up to date version of ProBi, but we still get the error attached below. I have tried opening the data sets on the desk top app as well as web version. Any advice? 

 

[v-xiaotang]

Hi @Capcenter12 

I just want to confirm if you resolved this issue? If yes, you can accept the answer helpful as the solution or share you method and accept it as solution, thanks for your contribution to improve Power BI.

If you need more help, please let me know.

Best Regards,

Community Support Team _Tang

If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

[amitchandak]

@Capcenter12 , Is the user member of the workspace?

https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-roles-new-workspaces

[Capcenter12]

He said he previously was but is not sure anymore. Is there a way to check to see if he still is? Sorry I am new to PowerBi

[v-xiaotang]

Hi @Capcenter12 

You can go to the workspace, and check the following settings to confirm whether the user has permissions on the dataset

Best Regards,

Community Support Team _Tang

If this post helps, please consider Accept it as the solution to help the other members find it more quickly.