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Jhulz's avatar
Jhulz
New Member
1 year ago

PowerBI desktop login difficulty

I have just purchased the powerBI pro account, and I am unable to log into the desktop using the onmicrosoft credentials provided to me by Microsoft. I NEED HELP, PLEASE.
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v-ssriganesh's avatar
v-ssriganesh
Icon for Community Support rankCommunity Support
1 year ago

Hello Jhulz ,
Thank you for reaching out to the Microsoft Fabric Forum Community and thank you, rajendraongole1 for sharing your valuable insights.

I appreciate your patience. Building on what rajendraongole1 suggested, here are some additional troubleshooting steps to help resolve your Power BI Desktop login issue:

  • Try signing in at Power BI Service using your onmicrosoft.com credentials. If you can sign in on the web but not in Power BI Desktop, the issue might be related to network settings or cache.
  • If you're using a corporate network, a VPN or proxy might be blocking authentication. Try connecting directly to the internet and attempt signing in again.
  • Uninstall Power BI Desktop from Control Panel >> Programs and Download the latest version from Power BI Download Center and reinstall it.


If this information is helpful, please “Accept it as a solution” and give a "kudos" to assist other community members in resolving similar issues more efficiently.
Thank you.

  • v-ssriganesh's avatar
    v-ssriganesh
    Icon for Community Support rankCommunity Support
    1 year ago

    Hi Jhulz,
    I hope this information is helpful. Please let me know if you have any further questions or if you'd like to discuss this further. If this answers your question, please accept it as a solution and give it a 'Kudos' so other community members with similar problems can find a solution faster.
    Thank you.