Forum Discussion
PowerBI desktop login difficulty
I have just purchased the powerBI pro account, and I am unable to log into the desktop using the onmicrosoft credentials provided to me by Microsoft. I NEED HELP, PLEASE.
rajendraongole1
Super User
Super UserHi Jhulz - Ensure you are entering the correct email (e.g., [email protected]).
Double-check your password—ensure there are no typos.
2. Reset Password (If Needed)
Try logging in at https://admin.microsoft.com.
If your password is incorrect, click "Forgot Password" and follow the instructions to reset it.
f none of these work, contact Microsoft 365 Support:
https://admin.microsoft.com/#/support/requests
Hope this helps