Power BI report published on Sharepoint not updating visuals but updating data

[SevsBo]

We have a single page of a Power BI report published on a Sharepoint site and we noticed something strange is happening.

I've made some changes to the visuals, such as X axis on charts having months where they were omitted before.

Those changes are visible on the Sharepoint site if I access it on one browser, but not on a different one. And no-one else in the company can see the changes on the Sharepoint site, but they can see them if they access the report directly.

How I see it on my main browser, if I open the Sharepoint site (or if I open the actual report):

How I see it on another browser and how others see it:

The underlying data is updated daily so the I know the report is being updated, but why are the visuals not being updated as well?

(Tthis example shows only previous months but other data on the page, that is daily, is being accurately updated.)

[danextian]

Have you tried clearing your cache? What happens if you republish the report but with a different name?

[SevsBo]

I wasn't a browser cache issue. I had to add the report to an App, then update that app. This resolved the issue.

[v-veshwara-msft · Accepted solution]

Hi @SevsBo ,
Thanks for using Microsoft Fabric Community and thanks for confirming the solution.

Dataset updates (like refreshed numbers or new data) appear automatically in the App because the dataset remains connected and refreshes independently.

However, changes to the report’s visuals or structure (such as formatting or axis configurations) made in the workspace do not show up in the App until you manually update (re-publish) the App.
This is by design and allows you to safely make updates without impacting end users until you're ready.
You can find more details in the Microsoft documentation here:
Publish an app in Power BI - Power BI | Microsoft Learn

Hope this helps. Please reach out for further assistance.

Please consider marking the helpful reply as Accepted Solution to assist others with similar issues and a Kudos is always appreciated.

Thank you.

[Akash_Varuna]

Hi @SevsBo It might be because of the browser cache could you try clearing the browser cache and see