Power BI file shuts down automatically

[vijayvizzu]

Hi Guys, 

I have working Power BI model and it works perfectly until my last usage (till last night), when i try to re-open it in the morning, i found strange behaviour. The file opens and shuts down automatically after few seconds. I tried different approaches, but still unable to resolve it. Can you please help me to get rid of this.

https://drive.google.com/file/d/1mVeK7amGiTUQK9CpFWAdifHlowBenyJ3/view 

[V-lianl-msft]

Hi @vijayvizzu ,

Sorry, I can't get the exact description after watching the video.

Try to downgrade your desktop version to the one released in Feb.

Best Regards,
Liang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[MFelix · Accepted solution]

Hi @vijayvizzu ,

The best option is to click on the report option that appears after the crash, I had a similar issue and using that button I send out an e-mail with full specs of the data to microsfot (if you allow it), they were abble to pin point the error.

Other option is to post this on the issues part of the forum.

To my personal experience you will get answer in a short time and they will be abble to help sometimes is some specific thing in setup of a computer or the file.