Power BI desktop cannot import data with Azure Cost Management Connector

[Anonymous]

I recently started using the Azure Cost Management connector for Power BI. The idea is to get Azure consumption data to PBI and generate some reports. However, I'm getting the following error when trying to load the data:

"The user does not have any claims associated"

I am using our organization's Enrollment Number and the Key. I tried the Azure Consumption Insights connector and it worked without an issue and I was able to import data into PBI desktop app.

Do we need to enable anything from our organization's Enterprise Agreement side of things, to be able to use the new connector? Any suggestions would be fantastic.

[v-lid-msft]

Hi @Anonymous ,

How about the result after you follow the suggestions mentioned in my original post?Could you please provide more details about it If it doesn't meet your requirement?

Best regards,

Community Support Team _ Dong Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

Hi @v-lid-msft 

Thanks a lot for your feedback and the answer. Yes, it was indeed the missing Role on the account. We created a new user account to mimic a service account in our customer's AD and assigned the Enterprise Admin role with read-only permissions. Although the customer didn't like the solution that was the only way forward it seems. It would have been much better if we still had the Enrollment No & Key option like the old connector 🙂

Cheers

[v-lid-msft · Accepted solution]

Hi @Anonymous ,

Based on this document: The Azure Cost Management connector uses OAuth 2.0 for authentication with Azure. To connect, you must use an Enterprise Administrator account for Enterprise Agreements.

If you cannot get any data after using an Enterprise Administrator account, Sorry for that, We do not found an effective solution. We suggest you to open a ticket here for help if you are a pro user: https://powerbi.microsoft.com/en-us/support/

Best regards,

Community Support Team _ Dong Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.