Power BI Service vs. Firefox -> table visual display issue

[emilypoon]

When I publish a report to Power BI Service, the table visual displays differently in Chrome and Firefox.

Chrome (Version: 74.0.3729.169)

Firefox (Version: 67.0.1)

As you can see from the above image, there are some random lines appeared in the visual when browsing the report in Firefox. The random lines will sometimes appear and disappear in the screen when the mouse is on hover to the lines.

The table visual is based on customized design (this is not coming from the default "show data" button).

Anyone knows how to sort this out? Thanks.

Best regards,

Emily

[v-cherch-msft]

Hi @emilypoon 

Based on my test,i cannot reproduce the same issue.I would suggest you use latest version of Power BI Desktop and republish it again.If it still reproduces,please share the .pbix file for us to test.You can upload the it to OneDrive and post the link here. Do mask sensitive data before uploading.

Regards,

[emilypoon]

@v-cherch-msft 

Here are the links of the PBI file in GDrive.

Both files are coming from the same source table.

First one is using the default theme while the second one is using the custom theme. Both files has the same random line appeared in Power BI Service (see picture below).

1) https://drive.google.com/open?id=1bTj_vY-JrxydeArc0djb_2pHKu3UD0hl

2) https://drive.google.com/open?id=13jXck1s93mO8ZkaZL-wCxcCe5z4JeD0K

[v-cherch-msft]

Hi @emilypoon 

It's strange.I cannot reproduce it again.I would suggest you re-install firefox and test again.If it still reproduces,you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

Regards,

[emilypoon]

@v-cherch-msft  If you try to scroll to the right hand side of the table visual, you should be able to see the weird lines appeared randomly in the table.

Same thing happened if you try the "default theme" file with many columns in 1 table. When you scroll from left to right, the random line will appear again.

[dd8zc]

Same here. Were there any solutions, @emilypoon ?

[Anonymous]

@dd8zc 

Here is the solution suggested by Microsoft Support team a year ago.

It works in my computer and report, see if this is workable for you.

Best regards,

Emily

[dd8zc]

Thanks @Anonymous ! Sadly, doens't work for me. Tried this on several machines, as soon as I soom I get ugly visuals.

Do you have any add-ons installed?

[Anonymous]

@dd8zc  No, I am only using the default table visual (no add-ons) and it works for me in Firefox.

If you still encounter the issue, I suggest you can:

- Submit ticket to Microsoft Support team but you need to have PowerBI Pro license (https://admin.powerplatform.microsoft.com/newsupportticket/powerbipro)

- Update to the latest version of PowerBI Desktop, then deploy your report again and see if it works in Firefox