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mroberts_troy
Advocate II
Advocate II

Power BI Desktop keeps asking to sign in

Every time I open Power BI Desktop (regardless of whether I'm opening an existing file) it keeps asking me to sign in.  We use MFA so this is highly annoying.  I've Google'd and found similar threads but from the way-back.  I'm running the latest version (2.118.828.0 64-bit (June 2023)).

 

We've tried a repair on the install but no luck.  Any advice?

1 ACCEPTED SOLUTION
MrSyte
Advocate II
Advocate II

Turn off the option>preview feature that saves to one drive and sharepoint

View solution in original post

55 REPLIES 55

Done that also.. but no luck

I had already reinstalled the app twice and was at one step of formatting my machine to try fixing this bug. Problem solved! Thank you! 😁😁 

I did have both options checked and when unchecked the multiple logins stopped. I ❤️ U @MrSyte 

Anonymous
Not applicable

Worked for me thank you @MrSyte 

Didn't work for me 😞 I had this feature already turned off.

Thanks for the suggestion @MrSyte

Early testing, 2 minutes in, would suggest this works.

How did you come across this issue/fix?

 

Have I solved your problem?
Please click Accept as Solution so I don't keep coming back to this post, oh yeah, others may find it useful also ;).
xOIEmaj

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A wise coworker that asked "What the heck did you do now????" LOL 😎

Honestly I turned on the feature when going to turn on the copilot suggestion that is also in preview.

Anonymous
Not applicable

I've just started getting this in the last week or so and it's really annoying. I can see I'm already logged in but this window keeps popping up several times and getting in the way. Seems to make no difference whether I select my work account or just click on the x to close. We're running the September release 2.121.903.0

Turn off the option>preview feature that saves to one drive and sharepoint

That solution worked , thanks @MrSyte 

I uncheck everyting in Options->Preview. 

Restarted BI Desktop

Start BI Desktop

Login is still being asked, over and over again

 

it's maddening.  I've given up using the desktop version.  All the comments in here don't work - I suspect there is something else going on and it's just not understood by the people responding.
To make matters worse - this started happening with Teams about a week ago - but thankfully - at least - in the case with Teams it goes away eventually.
I said this to my internal IT staff - I don't think this is a PowerBI issue - I think its an ActiveDirectory / Windows user profile type of issue.

Hi @Anonymous,

 

Microsoft have confirmed they're aware of it and it should be fixed in the next release.

If it's a really big issue for you, you could try to go back to the July release. 

 

https://learn.microsoft.com/en-us/power-bi/fundamentals/desktop-latest-update-archive?tabs=powerbi-desktop#july-2023-update-21193230

 

If you scroll to the bottom of the July notes, there are download links.

And, if you use the Store version of Power BI Desktop, you don't have to uninstall it, you can run the store version and the web version on your machine separately. I usually run the previous month's version of the web version to deal with things like this.

 

Have I solved your problem?
Please click Accept as Solution so I don't keep coming back to this post, oh yeah, others may find it useful also ;).
xOIEmaj

If you found this post helpful, please give Kudos.
It gives me a sense of instant gratification and, if you give me Kudos enough times, magical unicorns will appear on your screen.
If you find my signature vaguely amusing, please give Kudos.
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Hello @Anonymous ,

 

Did you check the steps in this thread Sign-in Bug Fixed !! 

 

If I answered your question, please mark my post as solution, Appreciate your Kudos 👍

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Anonymous
Not applicable

Steps in that link worked perfectly thanks

He's on a later version than you said to update to and he's having the issue.  I am likewise on the August version and it's broken - I even had Microsoft on a screenshare where they collected logs and data and it was still busted.  Please stop referring to your post which doesn't fix the issue.

chrish_99
New Member

desktop app is unusable for me now - its been about 3 weeks since it started and this auth window literally pops up every few seconds.  I have to task-manager kill PBI because I can't close the app fast enough to avoid the log in prompt coming back. It started happening around the time I had to update my domain credentials - I wonder if thats related.  I also have a data set that pulls from sharepoint - also with saved credentials... also making me wonder.

Hello @chrish_99 ,

 

check thos solution Sign-in Bug Fixed !! 

 

If I answered your question, please mark my post as solution, Appreciate your Kudos 👍

Follow me on Linkedin
Vote for my Community Mobile App Idea 💡



Did I answer your question? Mark my post as a solution! Appreciate your Kudos
Follow me on LinkedIn linkedIn
Vote for my Community Mobile App Idea

Proud to be a Super User!




As I mentioned above, the August version + New Sign In Experience is not fixed.  Please stop linking people to your own post.

mroberts_troy
Advocate II
Advocate II

The MS support agent I spoke to asked me to downgrade to the April version.  I haven't had a chance to do so, yet, but he told me that there's a known issue with May-July versions.

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