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teolachev
Helper II
Helper II

Power BI Desktop can't start properly due to errors with named pipes connections

Attempting to start PBI Desktop latest build (2.90.782.0 64-bit (February 2021)) shows the error below. I upgraded gateways to no avail. I can start it under admin. The following error is logged in Windows Event log. What's the issue with Microsoft.InformationProtection?

 

Application: pbidesktop.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at Microsoft.InformationProtection.Internal.SdkWrapperPINVOKE.FileProfile_DeleteEngineAsync(System.Runtime.InteropServices.HandleRef, System.String, System.Runtime.InteropServices.HandleRef)
at Microsoft.InformationProtection.Internal.FileProfile.DeleteEngineAsync(System.String, Microsoft.InformationProtection.Internal.CallbackContext)
at Microsoft.InformationProtection.File.Implementation.FileProfile.DeleteEngineAsync(System.String)
at Microsoft.PowerBI.Client.Windows.Eim.InformationProtection.Mip.MipClient.DeleteFileEngine()
at Microsoft.PowerBI.Client.Windows.Eim.InformationProtection.Mip.MipClient.Dispose(Boolean)
at Microsoft.PowerBI.Client.Windows.Eim.InformationProtection.Mip.MipClient.Finalize() 

 

thracian_0-1614206031869.png

 

 

 

1 ACCEPTED SOLUTION

Never mind, it appears to be caused by a corrupted Winodows profile. I created a new one and the issue went away.

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2 REPLIES 2
amitchandak
Super User
Super User

@teolachev , check an log issue at : https://community.powerbi.com/t5/Issues/idb-p/Issues

 

Also check support page for any know issue: https://powerbi.microsoft.com/en-us/support/

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Never mind, it appears to be caused by a corrupted Winodows profile. I created a new one and the issue went away.

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