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admin11
Memorable Member
Memorable Member

PBI web service unable to refresh , unable to allow me enter new [password

Hi All

 

Recently i change the log in password , cause the PBI web service unable to refresh automatically.

 

My Web service unable to refresh , due to below error :-

admin11_0-1651054007812.png

When i click on Edit credential :-

admin11_1-1651054059752.png

I select OAuth2 :-

admin11_2-1651054148083.png

pop up email 

admin11_3-1651054232683.png

When i Click on TDS Technology , it does not allow me enter new password .

 

Hope some one can advise me where go wrong ?

 

Paul

1 ACCEPTED SOLUTION
Shishir22
Solution Sage
Solution Sage

Hello @admin11 ,

 

Not sure it will work or not, but can you please try "Use Another Account" option or can you please Click on eclipse and try Remove this user or any similar option if present.

 

Please mark it as answer if it resolves your issue. Kudos are also appreciated.

 

Cheers,

Shishir

Cheers,
Shishir

View solution in original post

2 REPLIES 2
Shishir22
Solution Sage
Solution Sage

Hello @admin11 ,

 

Not sure it will work or not, but can you please try "Use Another Account" option or can you please Click on eclipse and try Remove this user or any similar option if present.

 

Please mark it as answer if it resolves your issue. Kudos are also appreciated.

 

Cheers,

Shishir

Cheers,
Shishir

@Shishir22 

Thank you very much . it does able me enter password

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