PBI Desktop showing GUI with unexpectedly large/out of scale elements, requesting help, pic(s).

[kr-trader]

Hi group, first time, long time.

I haven't yet been able to track down a fix for my PBI Desktop looking so large and scaled up relative to my desktop and all other apps. Anyone seen this or have a fix? I can provide any/all 

[Greg_Deckler · Accepted solution]

@kr-trader OK, yeah, can't replicate that on my Surface Pro. Your's is definitely wonky. What version are you on? File | Options and settings | Options | Diagnostics. Also, list any Preview features that you have turned on. I don't generally turn on Preview features. 

[v-zhouwen-msft · Accepted solution]

Hi Greg_Deckler ,thanks for the quick reply, I'll add more.

Hi @kr-trader ,

Regarding your problem, I think it may be due to the scale of the screen. You can try to reduce the scale of the screen.

There are times when a scale is perfect for every other application on the computer, but Power BI is the one that displays incorrectly.

You can also try changing the font size

Best Regards,
Wenbin Zhou

[Greg_Deckler]

@kr-trader Odd. What is your screen resolution? 

[kr-trader]

2880 x 1920, scale set to 200%. Surface pro, fwiw:

[Greg_Deckler · Accepted solution]

@kr-trader OK, yeah, can't replicate that on my Surface Pro. Your's is definitely wonky. What version are you on? File | Options and settings | Options | Diagnostics. Also, list any Preview features that you have turned on. I don't generally turn on Preview features. 

[kr-trader]

So you don't enable any preview features at all? I have many active:

[Greg_Deckler]

@kr-trader OK, I have a Surface Pro somewhere, let me give it a whirl.