ORA-02019: connection description for remote database not found

[Nick85]

I am trying to connect to an Oracle DB Link from Power BI Desktop app. It connects in the app but the refresh fails once I publish the report to the Workspace. I get this error "ORA-02019: connection description for remote database not found". But I have other DB Links and they work well even after publishing. What might be causing this issue? Thanks!

[Anonymous · Accepted solution]

Hi @Nick85,

As the document mentions, the oracle datasource requires a gateway to handle refresh when you use it on power bi service side.

Power BI data sources - Power BI | Microsoft Docs

Have you checked the gateway and data source setting to confirm they can be accessed from the power bi service side?

Data refresh in Power BI - Power BI | Microsoft Docs

In addition, please also check the data source setting to confirm you have added power bi service to the allow list:

Add Power BI URLs to allowlist - Power BI | Microsoft Docs

Regards,

Xiaxoin SHeng