Not able to refresh semantic model on Power BI

[Anonymous]

I imported a system table and when I try to refresh the semantic model on PBI service I get the following error:

Data source error: The credentials provided for the Web source are invalid. The exception was raised by the IDbCommand interface. Table: Query1.
Cluster URI: WABI-WEST-US-redirect.analysis.windows.net
Activity ID: f4c36d87-f45e-45b8-8798-71dfb263a3a9
Request ID: f66eac8f-d6bd-9c29-30bd-38572695e5c4
Time: 2024-04-09 15:58:58Z

[Greg_Deckler]

@Anonymous You should get the option to reenter credentials within the Service. What is the data source? From the error message it looks like something web-based?

[Anonymous]

Yeah it is web-based - I am trying to import a table using a URL.  

I tried with authentication method "Anonymous" and "Basic" but still the problem persists. With OAuth I get the following error:

[Greg_Deckler]

@Anonymous Have you tried Basic or some other type of authentication? The message is saying that that website doesn't support OAuth2 authentication such as logging on with a Microsoft 365 Work Account.

[Anonymous]

I tried using the basic - provided the credentials for the account where the table is, but same the problem remains as shared in the main message

[Greg_Deckler]

@Anonymous What about Anonymous?

[Anonymous]

No it doesn't work either

[Greg_Deckler]

@Anonymous You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".