March 31 - April 2, 2025, in Las Vegas, Nevada. Use code MSCUST for a $150 discount! Early bird discount ends December 31.
Register NowBe one of the first to start using Fabric Databases. View on-demand sessions with database experts and the Microsoft product team to learn just how easy it is to get started. Watch now
I would like to identify a trend of the backlog of service tickets
The measure would count the number of tickets that arrived on or before the "date" and have a closed date on or after the date...
Example on last monday there were 20 open tickets, 15 were open prior to that day and 5 were opened on that day.
Wow, you don't even need a variation of Open Tickets, you need Open Tickets. It's even called Open Tickets!! 🙂
https://community.powerbi.com/t5/Quick-Measures-Gallery/Open-Tickets/m-p/409364#M147
Tickets Open =
VAR tmpTickets = ADDCOLUMNS('service Ticket',"Effective Date",IF(ISBLANK([DateCompleted]),TODAY(),[DateCompleted]))
VAR tmpTable =
SELECTCOLUMNS(
FILTER(
GENERATE(
tmpTickets,
'Date'
),
[Date] >= [DateCreated] &&
[Date] <= [Effective Date]
),
"ID",'service Ticket'[TicketID],
"Date",[Date]
)
VAR tmpTable1 = GROUPBY(tmpTable,[ID],"Count",COUNTX(CURRENTGROUP(),[Date]))
RETURN COUNTROWS(tmpTable1)
March 31 - April 2, 2025, in Las Vegas, Nevada. Use code MSCUST for a $150 discount!
Your insights matter. That’s why we created a quick survey to learn about your experience finding answers to technical questions.
Arun Ulag shares exciting details about the Microsoft Fabric Conference 2025, which will be held in Las Vegas, NV.
User | Count |
---|---|
132 | |
90 | |
88 | |
64 | |
58 |
User | Count |
---|---|
203 | |
141 | |
107 | |
73 | |
70 |