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miningbi10
New Member

My Power automate visual does not launch in power BI

Hello!

I'm trying to add a botton to start a flow in my report, but my Power automate visual is not working.

I'm following all steps (the same as I've already done before) but now, when I click on the 3 points, nothing happens as you can see in the screamshot below:

miningbi10_0-1722542572095.png

 

 

Any ideais on how to solve this? Even my flows from other reports are having the same issue and I can't edit them anymore. I already updated my version of BI and still doesn't work.

10 REPLIES 10
v-jianpeng-msft
Community Support
Community Support

Your ideas is so great @Shravan133 

Hi, @miningbi10 

You can check that the red box below shows your current Power Automate environment correctly. In addition, you need to log in to your account in Power BI Desktop to change your account to have permission to use Power Automate:

vjianpengmsft_0-1722576682180.png

vjianpengmsft_1-1722576821409.png

After that, you can follow the steps below:

vjianpengmsft_2-1722576844251.png

In this interface below, the connection speed depends on your network environment due to the need to connect to your Power Automate.

vjianpengmsft_3-1722576899537.png

When loaded, you should see this screen:

vjianpengmsft_4-1722577007167.png

As Shravan133 says, you can try to clean your cache, or check your network environment. You can also try the following version of Power BI Desktop.

vjianpengmsft_5-1722577742397.png

Download Microsoft Power BI Desktop from Official Microsoft Download Center

 

 

 

Best Regards

Jianpeng Li

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

 

 

 

I was already logged in my account, but didn't work.
I have the same version of Power BI.

 

Now my situation is worst. The power automate is showing only the edges, nothing more.Captura de tela 2024-08-06 090109.png

 

Shravan133
Super User
Super User

  •   Clear Browser Cache and Cookies:
  • Sometimes, browser issues can cause problems with visuals in Power BI. Clearing the cache and cookies can resolve these issues.
  • If you're using Power BI Desktop, try clearing the cache in Power BI Desktop:
    • Go to File > Options and settings > Options.
    • Under Current File, go to Data Load and click Clear Cache.
  •   Check Permissions:
  • Ensure that you have the necessary permissions to run and edit Power Automate flows.
  • Verify your access to the Power Automate environment and the specific flows you are trying to use.
  •   Re-add the Power Automate Visual:
  • Remove the Power Automate visual from your report and add it back again to see if it resolves the issue.
  •   Browser Compatibility:
  • If you are using the Power BI service in a web browser, try using a different browser to see if the issue persists.

I was already logged in my account, but didn't work.
I have the same version of Power BI.

 

Now my situation is worst. The power automate is showing only the edges, nothing more.

miningbi10_0-1723029310568.png

 

 

Hi, @miningbi10 

You can try uninstalling Power BI Desktop , and then download the latest Power BI Desktop.

Download Microsoft Power BI Desktop from Official Microsoft Download Center

Then open it and create a Power Automate visual object.

vjianpengmsft_0-1723098403810.png

As an alternative solution, you can use Power Automate visual objects in Power BI Service.

If your current problem is urgent, you can create a ticket. Based on your description, and the results of testing on my end, there may be a current problem in your environment.

It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

The Link of Power BI Support :

Microsoft Fabric Support and Status | Microsoft Fabric

vjianpengmsft_1-1723098910359.png

vjianpengmsft_2-1723098949925.png

When you create a ticket, you will be contacted by the relevant phone group engineer. This will help you deal with the issue at hand in real time.

 

 

 

Best Regards

Jianpeng Li

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

Hi, thanks.

 

My version now is June 2024. I can't install from Microsoft center (Company Politics).

In the Power BI service I have the exacty exsame issue.

 

My last option is try the ticket.

Hi, @miningbi10 

Have you solved the current problem? If you solve the current problem, you can share your workaround here so that other members of the community can quickly find a solution if they encounter a similar problem. In addition, you can also mark a helpful reply as a solution. Thank you again for your cooperation.

 

Best Regards

Jianpeng Li

Hi, unfortunately no. I still have the same problem and all the options were unsuccessful.

Hi, @miningbi10 

Will you be able to update to the August version of Power BI desktop and see if the current issue is resolved.
Also, if you have security software installed that might be causing the current issue, make sure you don't block requests for Power BI.

 

Best Regards

Jianpeng Li

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi, @miningbi10 

I will be happy for you if you can solve the current problem from ticket. As you described, you are experiencing the current issue in the June release. You have tried clearing the cache, reinstalling, and logging into the corresponding Power BI account.
So, opening a ticket can quickly help you pinpoint the issue.

 

Best Regards

Jianpeng Li

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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