Multiple Authentication Prompts

[chardison2023]

Hello,

I have been using Power BI Desktop (2.115.663.0 64-bit (March 2023) & 2.100.1381.0 64-bit (January 2022)) with an ODBC connector (Amazon Redshift (x64) v1.04.59.1 & v2.00.00.03) to connect to our datasource. Our ODBC connector is authenticating our users by SAML Assertion resulting in a browser window opening with the user providing their credentials and logging in.

The issue we are experiencing is that when making a connection via Power BI it results in multiple browser tabs opening even if the user has already authenticated with the tabs processing the login attempts. The number of tabs opened is reduced when user provides a SQL Statement but will see upwards of 5 tabs opening when using the navigator options. Once creating the model it will open more tabs and finally stops opening tabs once it begin importing rows.

It seems Power BI Desktop is making multiple attempts to connect, is there a setting or option avaible in Power BI desktop to maintain credentials/connection to a datasource?

[amitchandak]

@chardison2023 , Try if this setting can help

Go to File-> Options and settings -> Options -> Security Option -> and check: Use My Default browser( Visible after scrolling)

if needed, clear the cache of the default browser

Also, check for any open issues on the latest version https://community.powerbi.com/t5/Issues/idb-p/Issues

[chardison2023]

@amitchandakThank you for the settings info above but unfortunately after doing the above and clearing the cache of my default browser I am still experiencing the same behavior.

Thanks