Forum Discussion
Microsoft 365 Usage Analytics App broken
Hey Pikachu-Power,
Interesting alias you got there 😁.
On the internet, multiple users have reported the same error. A very similar issue thread exists here:
https://community.fabric.microsoft.com/t5/Issues/Template-App-quot-Microsoft-365-Usage-Analytics-quot-failing/idi-p/5180513There is also a Reddit discussion where a user said that Microsoft acknowledged it as a service-side issue, and scheduled to be resolved by coming Tuesday (5/19):
https://www.reddit.com/r/PowerBI/comments/1t5xp3m/m365_usage_report_refresh_error/It seems to be widespread, affecting multiple users. I could not find an official deprecation notice yet for the reports.office.com OData endpoint, but Microsoft does appear to be gradually moving reporting scenarios toward Microsoft Graph reporting APIs.
Hope it helps a bit!
Best,
Harshit
HI Pikachu-Power ,
Thank you for reaching out to Community Forum.
Microsoft Graph reporting APIs are the officially documented way to programmatically access Microsoft 365 usage data, according to Microsoft Learn documentation.
At this time, there is no publicly documented deprecation notice for the reports.office.com endpoint. However, Microsoft continues to invest in Microsoft Graph for reporting scenarios.
Since the endpoint itself is returning a (500) Internal Server Error across different environments, the issue may be service-related rather than caused by local configuration or credentials. It would be recommended to check the Microsoft 365 Service Health dashboard or contact Microsoft Support for confirmation if the issue continues.
Thank you.