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Template App "Microsoft 365 Usage Analytics" failing with 500 Internal Service Error and 404

The 'Microsoft 365 Usage Analytics' template app has been failing since the 8th of May giving "DataSource.Error: Microsoft.Mashup.Engine1.Library.Resources.HttpResource: Request failed: OData Version: 4, Error: The remote server returned an error: (500) Internal Server Error. OData Version: 3, Error: The remote server returned an error: (500) Internal Server Error.. Microsoft.Data.Mashup.ErrorCode = 10122. Microsoft.Data.Mashup.ValueError.DataSourceKind = OData. DataSourcePath = https://reports.office.com/pbi/v1.0/556f4662-c7de-4312-9a81-dd4e68521c32. . The exception was raised by the IDbCommand interface."

 

When trying to authenticate I get: "Failed to update data source credentials: Microsoft.Mashup.Engine1.Library.Resources.HttpResource: Request failed: OData Version: 3 and 4, Error: The remote server returned an error: (500) Internal Server Error. OData Version: 4, Error: The remote server returned an error: (500) Internal Server Error. OData Version: 3, Error: The remote server returned an error: (404) Not Found. (Not Found)"

 

This suggests to me that something has changed on the Microsoft side.  The template app itself feels a little out of date already but our business does find some of its output very useful.  The template app did receive some updates back in Feb, so not abandoned by Microsoft.

 

 

Status: New
Comments
cmd_k33n
New Member
Same issue. Tried to remove everything and do a clean install from the App store but ultimately resulted in the same error.
rsun_tqb
New Member
Same issue here. Microsoft...please fix this ASAP. Microsoft 365 Usage Analytics has been running fine until May.
RossEdwards
Solution Sage
This appears to be working again.