Measure to calculate days open

[RichOB]

Hi, I have a helpdesk dashboard, and I need to count the open tickets that have been open for 5 days or longer. What measure would calculate that, please? For example, I would need the below to show in a card visual as 4.

Ticket	Days Open
1	2
2	6
3	5
4	7
5	8
6	10

Thanks

[bhanu_gautam · Accepted solution]

@RichOB , try using

DAX
OpenTickets5DaysOrMore =
CALCULATE(
COUNTROWS('TableName'),
'TableName'[Days Open] >= 5
)

[v-sathmakuri]

Hi @RichOB ,

I hope this information proves helpful. Feel free to reach out if you have any further questions or would like to discuss this in more detail. If responses provided answers your question, please accept it as a solution so other community members with similar problems can find a solution faster.

Thnak you!!

[v-sathmakuri]

Hi @RichOB ,

I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions. If my response has addressed your query, please accept it as a solution and give a 'Kudos' so other members can easily find it.

Thank you!!

[v-sathmakuri]

Hi @RichOB ,

Thank you for reaching out to Microsoft Fabric Community.

Thank you @mazizmacf  and @bhanu_gautam  for prompt response.

May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.

Thank you.

[mazizmacf · Accepted solution]

Open Tickets 5 Days or More = CALCULATE ( COUNTROWS ( 'YourTableName' ), FILTER ( 'YourTableName', 'YourTableName'[Days Open] >= 5 ) )

[bhanu_gautam · Accepted solution]

@RichOB , try using

DAX
OpenTickets5DaysOrMore =
CALCULATE(
COUNTROWS('TableName'),
'TableName'[Days Open] >= 5
)