Matrix totals help

[SunnyDay85]

My totals are the same for totalphonehrs, please help me adjust so the totals bring back diff results for each row. thanks

[Greg_Deckler]

@SunnyDay85 First, please vote for this idea: https://ideas.powerbi.com/ideas/idea/?ideaid=082203f1-594f-4ba7-ac87-bb91096c742e

This looks like a measure totals problem. Very common. See my post about it here: https://community.powerbi.com/t5/DAX-Commands-and-Tips/Dealing-with-Measure-Totals/td-p/63376

Also, this Quick Measure, Measure Totals, The Final Word should get you what you need:
https://community.powerbi.com/t5/Quick-Measures-Gallery/Measure-Totals-The-Final-Word/m-p/547907

Also: https://youtu.be/uXRriTN0cfY
And: https://youtu.be/n4TYhF2ARe8

[Kedar_Pande]

Please share the file using Onedrive or Google Drive

[quantumudit]

Hello @SunnyDay85 

Please provide additional details about the data you are using. We need to understand:

- The structure of your data model
- A sample of the data you are working with, which can be anonymized

There are multiple potential reasons for discrepancies in your figures, including:

- Problems with the measure
- Issues with the relationships, etc.

Without sufficient information about the issue, it is challenging to offer a specific solution. I encourage you to allocate some time to formulate your inquiry with the necessary details, and it would be greatly appreciated if you could also provide a sample of anonymized data.

Thank you,
Udit