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Anonymous
Not applicable

Map viz doesn't seem to work with surface hub?

Hi all,

 

I've got my laptop connected to a surface hub, and a power bi report running. I can tap the surface hub screen to activate filters like on a heat map.

 

But using the map visualization, I can't pan & zoom on the surface hub screen. Tapping & sliding along the screen produces no effect (other than the little flash/highlight/spotlight/streamer thing showing where i tapped/dragged)

 

I can successfully use the map visualization with handheld mobile devices like my android phone and regular tablets.

 

I verified that pan & zoom work normally in both google maps and bing maps regular old web pages. I only experience the issue in power bi. I tried in both power bi desktop and up on the power bi service.

 

What gives?

 

Thanks for any suggestions!

1 REPLY 1
v-jiascu-msft
Microsoft Employee
Microsoft Employee

Hi @Anonymous,

 

I would suggest you file a support ticket here.

create ATicket

 

Best Regards,

Dale

 

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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