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I got two tables date and a fact table. The date table contains date-related information whereas the fact table contains information about call handling that includes call handle time in mins and agent-name who handles the call and call date. Now I want to make a visualization where one line graph shows the overall average call handle time each month. I also want to show the average call handle time for each agent. So, I created two measures as follows:
Overall avg time =
Hi,
With 2 measures dragged there, you can drag Agent to either the X-axis or to Small Multiples well.
Hi,
Share the download link of the PBI file and show the problem there.
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