Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Issues Opening Power BI Desktop

Hello -

 

Is anyone else having issues just getting Power BI Desktop to open?  It opens about once every 15-20 tries for me (on a good day) and the other times it just shows the Power BI Desktop box saying initializing model and an 'Unexpected Error' pops up after a few minutes.  Is this just an issue on my computer, or are other experiencing this?

 

Thanks

Ryan

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2 Replies

  • dramus's avatar
    dramus
    Continued Contributor
    8 years ago

    Do you have the latest version?

     

    Have you tried removing anf re-installing it?

     

    What O/S are you on?

    • bwelsh's avatar
      bwelsh
      Helper I
      8 years ago

      I am also crashing on startup. It get to "initializing model" and crashes with Windows saying the program has crashed. I started having this issue with the most recent update. I have not re-installed PBI Desktop, but will be trying that shortly (waiting on our IT team to come up and take care of it). I am on windows 10 64 and this is using the most recent installationg of PBI Desktop (February 2018 release).