Issue with map visual: different results in PBI Desktop vs PowerBI Service

[Sergii24]

Hi all,

I have a report where I use visual "Map". The "Location" field of the visual consists of the following hierarchy: Country->State->Zip code->Address. The problem is that on the last level of hierarchy (i.e. address) PowerBI Desktop and PowerBI Service behave in a different way: PBI Desktop correctly shows me 2 customers, while the published report - only 1.

I'm sure that there are the same filters applied in both cases. Any ideas what can it be?

PowerBI Desktop:

PowerBI Service:

I'm attaching pbix file that you can publish in "My workspace" to replicate this issue.

Looking forward for your support!

[lbendlin]

click the "Drill up"  arrow.

[Sergii24]

I wish it would be so easy, @lbendlin 🙂

If I click on "drill up" I would get to zip code level, which works as fine as coutnry and state. To be more precise, my question is: why I don't see the second dot on the map at adress level of the hierarchy (i.e. the lowest one) when browsing the report from PowerBI Service? What makes it even more strange is when I do the same from PowerBI Desktop it works fine, so I see both addresses.