Issue installing on premise data gateway

[anshul1123]

Hi Everyone,

I am getting Error installing personal gateway for report refresh with the below error log : 

Error generating an asymmetric key.
Exception message: Keyset as registered is invalid.

Keyset as registered is invalid.

Server stack trace:
at System.ServiceModel.Channels.ServiceChannel.ThrowIfFaultUnderstood(Message reply, MessageFault fault, String action, MessageVersion version, FaultConverter faultConverter)
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.PowerBI.DataMovement.Pipeline.ConfigurationContracts.IGatewayConfigurationService.GenerateAsymmetricKey()
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayClient.GatewayConfigurationClient.GenerateAsymmetricKey()An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is:
System.Security.Cryptography.CryptographicException: Keyset as registered is invalid.

at System.Security.Cryptography.Utils.CreateProvHandle(CspParameters parameters, Boolean randomKeyContainer)
at System.Security.Cryptography.Utils.GetKeyPairHelper(CspAlgorithmType keyType, CspParameters parameters, Boolean randomKeyContainer, Int32 dwKeySize, SafeProvHandle& safeProvHandle, SafeKeyHandle& safeKeyHandle)
at System.Security.Cryptography.RSACryptoServiceProvider.GetKeyPair()
at System.Security.Cryptography.RSACryptoServiceProvider..ctor(Int32 dwKeySize, CspParameters parameters, Boolean useDefaultKeySize)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayServiceHost.AsymmetricKeyGenerator.ProduceAsymmetricKey(String containerName, Boolean cleanUpOldKeys, Int32 rsaKeySize)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayPipelineTelemetry.PipelineTelemetryService.ExecuteInActivity[T](PipelineActivityType pipelineActivityType, Func`1 action)
at SyncInvokeGenerateAsymmetricKey(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

Tried to uninstall and resinstall but nothing helped.

Please assist.

TIA!

[Anonymous]

Hi @anshul1123 ,

Could you tell me if your problem has been solved? If it is, kindly Accept it as the solution. More people will benefit from it.

Best Regards,
Eyelyn Qin

[Anonymous]

Hi @anshul1123 ,

It may be related to the environment, account number and many other factors.
Maybe you could go to https://powerbi.microsoft.com/en-us/support/ ,scroll down and click "CREATE SUPPORT TICKET" for further help.

You could subscribe this issue as well which is the same as yours.

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Best Regards,
Eyelyn Qin