Issue Report Subscription for shared capacity workspace and users with pro license

[LLEUNG]

Hi everyone, 

I've noticed a change in my subscription setup. Basically, I have a shared capacity workspace where I publish some reports and shared with members of my organization, who are all having a pro license.

It was working fine until few days ago where i tried to add/remove some user and change the frequency of the existing subscription. When tried to save - i get an error message : "Free users or groups can only subscribe to report backed by Premium capacity", but I already confirmed no changes on the list of users on that point. In addition, I've tried to only subscribe myself again, and despite me using a Pro license, I still get the error message which is not normal. Hence, I'm not able to save any new subscription anymore. (and I'm not above the limit of 8 subsc. per reports)

Does anyone have experienced the same issue recently or is there a change of subscription policy I'm nto aware about ? 

Thanks, 

Leon

[Syndicate_Admin]

Good morning
In line with this Post, I see that the proposed solution is a premium license.
I currently have a premium license per User:

Power BI Premium Per User Add-On for Faculty

Purview Discovery

Power BI Premium Per User

But we managed to create a workspace with "premium capacity"

Do I understand that "Premiuim" and "premium per user" are different?

I am a teacher. I have my students' grades in an excel and I want to share them with them through an RLLS secure report. I have a premium license per user and the students are "Non-Premium".

Could you tell me what would be the best option?
Thank you in advance
Ander

[LLEUNG · Accepted solution]

This issue was solved by Microsoft online support. After few tests, it appeared that some users profiles were defined as external while it wasn't the case. Some people on their product team has fixed the issue and it went back to normal last Thursday. 

[rajendraongole1]

Hi @LLEUNG - If your organization has access to Power BI Premium, you can move the workspace to Premium capacity, which would allow free users to subscribe to reports without needing a Pro license.Create Custom Alerts: Instead of using subscriptions, consider setting up Power BI data alerts as a workaround, though this may not be as flexible as report subscriptions.Microsoft might have rolled out a policy update that could be enforcing stricter checks, even for Pro users, to ensure that only eligible users in non-premium capacities can create and modify subscriptions.You mentioned that this issue started recently, which may coincide with an undocumented or minor update affecting shared workspaces and their subscription capabilities.

Power BI subscriptions are capped at 8 subscriptions per report, but this might not be the issue in your case since you verified the limit. However, sometimes Power BI can count deleted or modified subscriptions towards the cap, causing issues when adding new ones.

ref links:

Solved: Free users or groups can only be subscribed to rep... - Microsoft Fabric Community

Hope this helps.

[LLEUNG]

Thanks for the feedback. 

My current wish is to stay under a shared capacity workspace. I forgot to mentionned that I'm also the admin of that workspace, so would normally be allowed to update any report subscriptions under this workspace - and the error message should not concern me either.

I'm wondering if there is any policy change from Microsoft - hope they'll be able to communicate on it soon if that's the case.

Thanks all the same about the answer

L.