Forum Discussion
Inconsistent Display in Stacked Column Chart
Hi Ryan,
If Address table can have more then one records against one customer, this is the intended behavior.
A customer having one address of USA and one of JAPAN will be count (distinctively) as one when you are not splitting the count by country_code. When you add country_code dimension, same customer will be counted in both 'NA' and 'Others'.
Solution? Try selecting "Count" instead of "Count (Distinct)" in Value Field where you dropped Customer_ID. Or you will have to keep only one (latest) record per customer in address table.
Hi Ryan,
If Address table can have more then one records against one customer, this is the intended behavior.
A customer having one address of USA and one of JAPAN will be count (distinctively) as one when you are not splitting the count by country_code. When you add country_code dimension, same customer will be counted in both 'NA' and 'Others'.
Solution? Try selecting "Count" instead of "Count (Distinct)" in Value Field where you dropped Customer_ID. Or you will have to keep only one (latest) record per customer in address table.
Thanks a lot. I found some customers had more than one addresses in the records (a.k.a "Address" table) either due to move, human error, or other reasons. After removing those duplicate addresses and making one ID only had one corresponding address, those two charts matched.