Help !!! Azure Map Not Working

[wmyeo]

Hello, I've been utilizing Power BI for about a year now, mainly leveraging the Azure Map function. I've developed a template that processes data to generate map visuals. However, I've recently encountered an issue where my country-filled maps using Azure Maps aren't displaying any data. Surprisingly, switching back to the old Bing Maps resolves the problem. Initially, I suspected it might be a template issue, but even with a simple table featuring countries and corresponding values, Power BI using Azure Maps fails to generate any output. It seems that Azure Maps isn't recognizing the countries. Does anyone have insights into what might be causing this issue?

[esuing]

Did you ever find a solution to this issue? I have Azure maps that were working in the service up until about a month or two ago and can't figure out why they stopped. It only affected filled/bubble maps based on county and state. GPS coordinates work fine.  Also, when I open the same report in PBI Desktop, it also works perfectly.

[wmyeo]

Sorry, I am still having the same issue.  I literally had to change my template to do a work around.  So now my bubble maps dont do any fills. I suspect it is an update in mircosoft office that has cause Azure to stop this functionaility.  Unfortunately, I am not sure why.  One idea that I didn't do is if you reinstall powerbi. Maybe that will work.  Sorry for not being more helpful.  

[wmyeo]

Thanks for getting back to me.  So this is when I use the bing map.   Bu

But when i try to use the azure map, 

Nothing gets populated.  What i notice is if i have the lat/long Azure works fine. It is when i try only country without any co-ordinates, azure does not work. 

[v-cgao-msft]

Hi @wmyeo ,

Please check if the data category of the Country field is country.

And the Bubble layer under the Format pane is not being turned off.

Attached is my test file.

Best Regards,
Gao
Community Support Team

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

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[v-cgao-msft]

Hi @wmyeo ,

I tested it and everything worked. Is there any error message returned?

1. Have you checked if Azure Maps is enabled for your organization in the Power BI settings? Ensure that Azure Maps is correctly enabled for your organization. There's a setting in the Power BI admin portal that controls the use of Azure Maps.
Manage Azure Maps Power BI visual within your organization - Microsoft Azure Maps | Microsoft Learn

//I suspected it might be a template issue, but even with a simple table featuring countries and corresponding values, Power BI using Azure Maps fails to generate any output.
2. you share a sample of the location data format you're using (ensuring no sensitive information is included)?

3. Check if if the firewall is blocking Azure Maps geographic endpoints.
Azure Maps Power BI visual Data Residency - Microsoft Azure Maps Power BI visual | Microsoft Learn
Get started with Azure Maps Power BI visual - What is sent to Azure?

Best Regards,
Gao
Community Support Team

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly --  How to provide sample data in the Power BI Forum -- China Power BI User Group

[amitchandak]

@wmyeo , Please log an issue too - https://community.powerbi.com/t5/Issues/idb-p/Issues