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ajdm2007's avatar
ajdm2007
Helper III
1 year ago

Heat map wrong behavior

Hello guys, 

 

I have the following heat map showing the weekly distribution of tickets by day. This visualization is filtered by month and year.

The issue I’m encountering is that when I select January, it correctly displays the 5 weeks of that month, but when I select February or another month, it shows weeks from both January and February.

 

January

February

 

March

 

Displayed data:
Columns: Days of the week
Rows: Weeks of the year
Cells/Values: Total tickets

 

Does anyone know the reason for this behavior?

 

Thank you so much,