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Anonymous
Not applicable

Getting stuck on (creating connection in Model) while refreshing

I'm using the latest version of Power BI, i.e, 2.99.862.0 (November) and I have also turned off data load settings for autodetect and importing relationships.

Even then, my report is getting stuck on 'creating connection in Model' while refreshing the report. Please refer the image below:

Kavish_Ahuja_0-1638892678584.png

Can someone please let me know how to fix this? 

@amitchandak @AlexisOlson 

5 REPLIES 5
TaylorClark
Power BI Team
Power BI Team

@Anonymous a few questions to help us get to the bottom of this:

 

1. What data sources are you using? Is your report using Direct Query?

2. Does it fail consistently?

3. Could you try turning off the "Power BI Desktop Infrastructure Update" preview feature and see if still occurs?

 

Thanks!

 

Taylor Clark

Anonymous
Not applicable

@TaylorClark 
Hello Taylor,

Greetings!

The data source is an Excel file and yes it does fail consistently. 

It takes a lot of time to refresh the report with new data (around an hour) and goes through the 'evaluation' part really quick, however, gets stuck at 'creating connection in Model' while refreshing. 

I have several small tables connecting into a single union table comprising of 120,000 rows and 27 columns of data.

Moreover, I can't see the "Power BI Desktop Infrastructure Update" option in the 'preview features' tab of 'options and settings'. 

Can you please let me know if there's any way to cut down the refresh time? 🙂

Thanks in advance

Anonymous
Not applicable

Hi @Anonymous ,

 

Have you tried testing with other versions to see if the same problem occurs? Does the replies above solve your problem? If it has been solved, please mark the correct reply as the standard answer to help the other members find it more quickly.Thanks in advance for your kind cooperation!

 

Hope it helps,


Community Support Team _ Caitlyn

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

 

Anonymous
Not applicable

Hello,

I couldn't get the opportunity to test it with other versions due to some IT related restrictions, however, I kept the refresh on for a long period of time (about 40-50 mins) and it worked. 

Thanks and best regards,
Kavish

amitchandak
Super User
Super User

@Anonymous , few users have faced this issue initially for Nov 2020 update

Check if find anything on issues -https://community.powerbi.com/t5/Issues/idb-p/Issues

 

If possible try refresh tables one by one and check

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