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Zeroeffect
New Member

Get data from REST API with oAuth-Token, returns couldn't authenticate with the credentials provided

Hi,

 

I'm trying to connect to a Rest API from Sugar CRM (sugarcrm).

I'm using the  example from Chris Coester; Get Data from Twitter API with Power Query

and I have updated the code slightly with info from Chris Webb; Using The RelativePath And Query Options With Web.Contents()

 

Part 1, getting the access token from the first api call works fine. But in the next step, when I try to access a page using the access token, I get the following error; We couldn't authenticate with the credentials provided

 

I'm using the Anonymous connection method to access web content, and I have visited File -> Options and Settings -> Data source settings and both tried to Clear All Permissions and also Edit the permissions to Anonymous

 

Here is my code:

 

 

let
    root="https://xxx.sugaropencloud.eu",    
    relativepath = "/rest/v11_12/oauth2/token",
    
    GetJsonAccess = Web.Contents(root,
    [
        RelativePath = relativepath,      
        Query=
        [
            grant_type="password",
            client_id="sugar",
            username="xxx",
            password="xxx",
            platform="powerbi"
        ],
        Headers = [#"Content-Type"="application/x-www-form-urlencoded;charset=UTF-8"],
        Content = Text.ToBinary("grant_type=password")  //This needs to be here for some reaon..
    ]),
 
    FormatAsJson = Json.Document(GetJsonAccess),
    // Part 1 - Completed here

    // Gets token from the Json response
    AccessToken = FormatAsJson[access_token],
    AccessTokenHeader = "bearer " & AccessToken,

    relativepath_report = "/rest/v11_12/me",

    // Uses the Twitter GET search/tweets method using the bearer token from the previous POST oauth2/token method
    GetJsonReport = Web.Contents(root,
    [
        RelativePath = relativepath_report,     
        Headers = 
        [
            #"Authorization"=AccessTokenHeader
        ]        
    ])

in
    GetJsonReport 

 

 

 

The code above works fine if I stop after Part 1 (see comment in code), but when I run all of the code above, I get the following error message: We couldn't authenticate with the credentials provided. Please try again.

 

If I try to access the URL (https://xxx.sugaropencloud.eu/rest/v11_12/me) from a webbrowser (without the correct Acces-token) I get the following error message, so even if the token was wrong, I expect another error message from Power BI then the one from above..

 

 

{
    "error": "need_login",
    "error_message": "No valid authentication for user.",
    "url": "https://sts.service.sugarcrm.com/oauth2/xxx",
    "platform": "base"
}

 

 

 

I have managed to get it to work by using Postman  (First getting an Access Token and then using it in another call)

 

Zeroeffect_0-1655020200697.png

 

Please note that I have replaced all sensitive information above, with xxx (Part of the URL, Username and Password)

 

Any help is much apreciated!

 

Thanks

1 ACCEPTED SOLUTION
Zeroeffect
New Member

Hi again!

 

I found the solution!!! With a lot of help from my friends!

 

It's a really small and annoying error. 
This row:

 AccessTokenHeader = "bearer " & AccessToken,

should be replaced with this row:

 AccessTokenHeader = "Bearer " & AccessToken,

Do you see the difference? Bearer should start with a capital B

 

I hope this helps someone!

 

 

View solution in original post

2 REPLIES 2
Zeroeffect
New Member

Hi again!

 

I found the solution!!! With a lot of help from my friends!

 

It's a really small and annoying error. 
This row:

 AccessTokenHeader = "bearer " & AccessToken,

should be replaced with this row:

 AccessTokenHeader = "Bearer " & AccessToken,

Do you see the difference? Bearer should start with a capital B

 

I hope this helps someone!

 

 

Hi, 

does your dataset refresh without errors when you publish your report to the Power BI service? I currently have a similar query but I get error 405 saying the method is not allowed or unable to combine data.

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