Get a non default field from Zendesk

[Anonymous]

Hi!

I'm trying to develop a new report from Zendesk, but I don't know how to add a customize field from Zendesk.

I see that Power Bi receive defaults fields, for example:

  "external_id":      "ahg35h3jh",
  "created_at":       "2017-07-20T22:55:29Z",
  "updated_at":       "2017-08-05T10:38:52Z",
  "type":             "incident",
  "subject":          "Help, my printer is on fire!",
  "raw_subject":      "{{dc.printer_on_fire}}",
  "description":      "The fire is very colorful.",
  "priority":         "high",
  "status":           "open",
  "recipient":        "support@company.com",

 Now I add a new one on Zendesk call "Clients"

Where in Power BI I can add this new field?

[v-yuta-msft · Accepted solution]

@Anonymous ,

Are you connecting yo Zendesk in power bi desktop? If you are, once a new field have been added/deleted/modified, you just need to click the refresh button in power bi.

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.