Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
1 year ago

Flow Map not Working - 'Unlocatable Error'

Hi All,

 

I have a flow map that is not working. For Origin and Destination, I have Countries whose data category is Countries (checked it). This was working 2 weeks ago. Suddenly, it stopped working and it gives me an "Unlocatable" error message in the map. My data category is okk because when I used the country fields of flow map in filled maps, the bubbles showed up.

 

Is anyone facing this issue? If so how are you dealing with it.

 

The flow map I am using is from POwer BI's external market place. There are no other options for Flow maps in the market place now (there is a china flow map that does not work for me).

 

Please help me here as my clients are able to see the error that is hindering the User experience.

 

Thank you in advance.

22 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi,Anonymous .I am glad to help you.
    According to your description, the custom visual object you are using was working fine two weeks ago and recently it had an error and you did not make any unexpected changes and the data stayed fine.

    You should be using this visual object, you may want to contact the author of visual for more help.


    Flow map


     

    I noticed that the author has an account on GitHub and has provided contact information or support channels on their project page, and you can contact them via GitHub
    weiweicui · GitHub

    I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.
    Best Regards,
    Carson Jian,
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi,

       

      Thank you for this. I have tried contacting the aurthor on the suppport page but there is no reply yet! I will try to access his guthub in that case. But my hope is faint. Is there a possibility that Microsoft can help!! This Flow map still exists in the marketplace and it produces error. Shouldn't it be taken down because all power bi developers have to go through this hassle. These reports are hosted on websites and the users have a very bad experience when such things happen

       

  • rmiller24r's avatar
    rmiller24r
    Regular Visitor

    Hello I am having same issue as well.  I keep getting location Unlocatable errer message.  I know that it is not my data as a year ago the data worked. A couple months ago the same data worked.  So just not sure why its not working now.  

     

    • Anonymous's avatar
      Anonymous
      Not applicable

      Same for me. I contacted Support, they said to change the graph as its not power bi certified. It uses Bing maps which is getting deprecated. I tried contacting the author via support page but there is no response. Please let me know if you get anything on this

  • Hey, Im having the same issue, same data for which the flow map was working is not anymore. Did you find any solution to it?

     

    • Anonymous's avatar
      Anonymous
      Not applicable

      No I contacted Support, they said to change the graph as its not power bi certified. It uses Bing maps which is getting deprecated. I tried concting the author via support page but there is no response. Please let me know if you get anything on this

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous following up on this after sometime. The author never replied back to me. So, what do you suggest? Is there a way i can use another flow map??

    • Toby0611's avatar
      Toby0611
      New Member

      I have destination and origin lat/long as well as the Origin and Destination fields. I saw some service disruption last week, but it seems to be working fine for me as of Feb-24.

  • Prupri's avatar
    Prupri
    Regular Visitor

    Hello all ,

     

    does it works for someone or it s over ?

    • rmiller24r's avatar
      rmiller24r
      Regular Visitor

      somebody said on feb-24 it was working but I just checked. And I dont see that it is, my old maps that used to work. Still are not working currently.  If anyone else has luck , please take screenshots.

      • Prupri's avatar
        Prupri
        Regular Visitor

        my old maps works but if i try to change the data  it doesn t work

    • Anonymous's avatar
      Anonymous
      Not applicable

      Not working..There is a sign saying it will be deprecated soon. No idea what is the alternative to it