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HabibAdil
Helper IV
Helper IV

File Disappears from the Source Folder after Getting an Error Message

Hi Community Members,

 

I frequently get an error message on different power bi files and after closing the error message, the file disappears from the folder where it was saved. I don't have a screen shot of the message, but it says that power bi cannot save a file as there is not enough space on the disk. I have enough space on the disk. This problem is even worse when I am working remotely.

 

Many Thanks, Habib

 

4 REPLIES 4
v-kelly-msft
Community Support
Community Support

Hi @HabibAdil

 

Do you mean that the you cant save the .pbix files locally by desktop? Can you take a screenshot when you are about to save the .pbix file?

 

Best Regards,
Kelly
Did I answer your question? Mark my post as a solution!

 

Hi @v-kelly-msft 

Thanks for your reply. The problem is not that I cannot save the changes I make to the previously saved file, but the whole file vanishes without a trace from the folder where it was stored. 

I am sure the same will happen again, I will get a screen shot of the error and post it here.

 

Kind Regards,

Habib

 

Hi @HabibAdil ,

 

Please refer the below thread to get rid of your issue.

https://community.powerbi.com/t5/Desktop/AARRRGGGHHH-quot-We-weren-t-able-to-restore-the-saved-datab...

 

Best Regards,
Kelly
Did I answer your question? Mark my post as a solution!

 

Greg_Deckler
Community Champion
Community Champion

Not a lot to go on. You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

 



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