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Anonymous
Not applicable
3 years ago

External SharePoint Connection Not Importing Data

I have a connector established to an external customer's SharePoint page with approved credentials but am facing a weird refresh issue.

 

Context

The client runs and disseminates excel data reports to SharePoint. Initially these files were being imported to a master excel file that created reports. As part of automation we're establishing a PowerBI connection to consume the data reports and produce desired visuals.

 

Issue

A sharepoint connector has been established to import files, but many of these files are coming through with only the column headers. The data itself is missing. Initially, I have found that unless a file has been opened at least once (by any user) the file will come through as column headers only. Once the file has been accessed by a user, the data populates.

 

I'm unsure if this is a PowerBI specific issue or a SharePoint issue, but any advice would be much appreciated.

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