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Anonymous
Not applicable

Export > Export to PDF cutting right side of report pages

‎10-19-2023 10:23 AM

Hello,

 

I am trying to print my report by going to File -> Export - > Export to PDF.

 

This has worked for me until today. Today the pages of the reports are incomplete with the right side of the pages cut of. It is as if the page settings have been set to actual when in fact they are set to Fit to Page.

 

Could the issue be with the latest update? Has anyone else come across this issue?

 

Any help would be much appreciated.

Labels:
Message 1 of 49
16,309 Views
1 ACCEPTED SOLUTION
v-rzhou-msft
Community Support
Community Support

‎10-31-2023 07:35 PM

Hi @Anonymous ,

 

Please check whether your issue has been resolved after the new update of WebView2 Runtime.

If you are still having an issue, please confirm the following:

  1. Launch Power BI Desktop
  2. Once it's running, open the Task Manager and expand Power BI Desktop:
    vrzhoumsft_0-1698810561561.png

     

  3. Right-click on the WebView2 GPU Process and select "Properties"
  4. Go to the "Details" tab and confirm the version number is >= 118.0.2088.76

 

Best Regards,
Rico Zhou

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Message 47 of 49
11,763 Views
48 REPLIES 48
Anonymous
Not applicable
In response to mdifonzo

‎10-27-2023 03:26 AM

Thanks. This worked for me except on a cover page where I have an imported jpg as a canvas background. Any ideas?

Message 9 of 49
699 Views
0
Aruan
New Member
In response to mdifonzo

‎10-23-2023 03:35 PM

It doesn't work for me once my whole report is actually set in a longer size (2400x800), if I change it, it will be misconfigured anyway 😞

Message 8 of 49
3,258 Views
ace_
New Member

‎10-21-2023 05:48 AM

also experiencing this. i already tried fit to page, restarting power bi.

Message 6 of 49
3,916 Views
sharky60115
New Member

‎10-20-2023 10:58 AM

I have a similar issue that started today.

 

All of my reports will not print out of power bi today.

 

Changing the page to "Fit to Page" does not help.   Uninstalled/Re-installed Power BI.  

Message 5 of 49
3,866 Views
Anonymous
Not applicable

‎10-20-2023 10:53 AM

I can confirm this issue.  I'm currently exporting PBI from 2 computers and while 1 will export and view just fine, the other crops off the right side in Adobe Acrobat.  I too have tried a few different view options but nothing has worked so far.  Hopefully, this will be resolved soon!

 

Rojas

Message 4 of 49
3,776 Views
daveyh
Regular Visitor

‎10-20-2023 02:06 AM

Yes indeed, I confirm this issue.

I installed the latest PBI update 2.122.746.0 64-bit (oktober 2023). 
Export to pdf cuts out the complete page size settings, while I have thicked the FIT TO PAGE setting.

Message 3 of 49
3,850 Views
JapAndi
Advocate I
Advocate I

‎10-19-2023 11:57 PM

I'm having the exact same issue, never seen this before until today. It's also happening to multiple reports.

 

Things I have tried:

  • Looking through settings to find a print/page setup section to adjust (can't see anything)
  • changing page view to and from fit to page/fit to width/actual size before each export
  • saving as a different file name
  • accessing from a different desktop
  • accessing as a different user
  • accessing from an older version of Power BI

All of the above have not worked.

Message 2 of 49
3,630 Views

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