Error while refresh data

[roypa]

Data source error: {"error":{"code":"DMTS_OAuthTokenRefreshFailedError","pbi.error":{"code":"DMTS_OAuthTokenRefreshFailedError","parameters":{"ConnectionDetails":"{\"kind\":\"SharePoint\",\"path\":\"https://nestle.sharepoint.com/teams/NCETeam6\"}","CredentialType":"OAuth2","DatasourceType":"SharePointList"},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"AADSTS50057: The user account is disabled.\r\nTrace ID: d8960d52-707a-4aee-b29a-203dc06c2a00\r\nCorrelation ID: acb7a0a6-d620-4310-a72d-888663afd669\r\nTimestamp: 2023-02-23 16:04:05Z"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"AADSTS50057: The user account is disabled.\r\nTrace ID: d8960d52-707a-4aee-b29a-203dc06c2a00\r\nCorrelation ID: acb7a0a6-d620-4310-a72d-888663afd669\r\nTimestamp: 2023-02-23 16:04:05Z"}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2146233088"}}],"exceptionCulprit":1}}} Table: First Off Cleaned Data.
Cluster URI: WABI-NORTH-EUROPE-M-PRIMARY-redirect.analysis.windows.net
Activity ID: ae0b48d6-07ac-4929-840f-38135869d95a
Request ID: d6e09e6c-3b26-55b2-2142-9a46c713c0c2
Time: 2023-02-23 16:04:05Z

[Sahir_Maharaj]

Hello @roypa,

This error message suggests that there is an issue with the OAuth token refresh process for the SharePoint data source. It specifically mentions that the user account is disabled, which means that the account that Power BI is using to access the data source has been disabled in SharePoint.

To resolve this issue, you will need to enable the user account in SharePoint. Once the user account is enabled, you will need to refresh the OAuth token in Power BI to establish a new connection to the SharePoint data source. 

Once refreshed, you should be able to access the SharePoint data source in your Power BI report or dashboard.

Let me know if you may require further guidance in this regard.