Error when refreshing PBI

[samnaw]

Hi All:

I have having a issue with PBI. Its giving me this error. 

I have a pbix file that refreshs with no issues. I can publish the file with no issues (publish icon in pbix). The data in the pbix is connected to bigquery. I have tested my table they are run fine. But for some reason in app.powerbi.com (workspaces) when I hit "refresh now" icon it doesnt refresh it gives me the below error. I have PBI pro and premium space (i see the diamond symbol). 

Something went wrong

There was an error when processing the data in the dataset.

Please try again later or contact support. If you contact support, please provide these details.

• Data source errorThe operation was throttled by Power BI Premium because there were too many datasets being processed concurrently. Please try again later.
• Cluster URIWABI-NORTH-EUROPE-D-PRIMARY-redirect.analysis.windows.net
• Activity ID884ecd04-222e-4e7d-971b-863830320071
• Request IDf8425ea1-f014-a0d7-9d33-fff2f4e67174
• Time2020-07-23 20:03:30Z

Thanks, 

Sam

[v-zhenbw-msft]

Hi @samnaw ,

Hope this thread can help you.

Mabybe you can refer the following links.

Troubleshoot gateways - Power BI

Troubleshooting Power BI dataset refresh failures

Best regards,

Community Support Team _ zhenbw

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Greg_Deckler]

@samnaw - Might want to adjust your Premium capacity settings. You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".