Error when Closing the BI Desktop program

[Rich_P]

Recently, every time we close PBI Desktop, we get an error telling us that the program has stopped working and we get the option to search the internet for a solution or close the program. Using the search the internet for a solution yields nothing (surprise). I've done to searching on my own, but I've come up with nothing.

This happens whether we use the version from the MS Store or the downloaded version. We are running it in a Terminal Server environment. We don't experience any problems with the program itself; only when we close it. But it happens every time, and with every user.

I updated the program from the MS Store this morning and the problem persists.

Any thoughts? Anyone else seeing this?

Rich P

[v-cgao-msft]

Hi @Rich_P ,

1. Try starting PowerBI Desktop as an administrator.

2. Check if this post helps:
Solved: PBI Desktop September 2022 version error for Webvi..

Best Regards,
Gao
Community Support Team

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