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kidding
New Member

Error fetching data

Hi all, new here. Facing problem with the visual data fetching. Could someone help? Thanks! 🙏

kidding_0-1729563112121.jpeg

 

1 ACCEPTED SOLUTION
Ritaf1983
Super User
Super User

Hi @kidding

There are several possible reasons for encountering the "Error fetching data on the visual" issue in Power BI. Below are some common causes and solutions:

 1. Connection Issues:
- Solution: Check the connection to the data source (cloud service, database, etc.). Test the connection by refreshing the data manually. Ensure that any required credentials are up-to-date and accessible.

 2. Data Model Changes:
- Solution: Use **Performance Analyzer** in Power BI Desktop to check for broken references or invalid fields. Ensure that columns, tables, and relationships are still correctly mapped.

 3. Query Timeout:
- Solution: Optimize the query by simplifying DAX calculations, or using aggregated tables or incremental refresh. Use Performance Analyzer to identify queries that are taking too long and refactor them to be more efficient.

 4. Incorrect Data Types:
- Solution: Verify that the data types in your model match those used in the visual. Use **Power Query Editor** to correct or transform mismatched data types (e.g., ensuring Date fields are consistent).

 5. Invalid DAX Expression:
- Solution: Review and debug the DAX expression in your measures. Use DAX Studio/query view to test and analyze the query. Simplify the DAX formula to identify the root cause of the issue.

 6. Memory or Resource Limits:
- Solution: If the dataset is too large, optimize it by removing unnecessary columns, reducing data granularity, or using DirectQuery instead of Import mode. Use the Performance Analyzer to see if a particular visual is consuming too many resources.

7. Permission Issues:
- Solution: Ensure that the user or service account has the correct permissions to access the data source. Verify that the data gateway is correctly configured if applicable, and that all necessary data sources are accessible.

 8. Power BI Service Issues:
- Solution: Check the Power BI Service status page for ongoing maintenance or outages. If everything seems fine but the issue persists, try refreshing the report after a while or contacting Power BI support.

Using Performance Analyzer for Troubleshooting:
- Solution: In Power BI Desktop, go to View > Performance Analyzer and start recording. Interact with the visual to capture the queries and see how long they take. This can help pinpoint slow or failing queries, making it easier to optimize or identify the problem.

If These Steps Don’t Resolve the Issue:

If none of these solutions work, it might be time to open a **support ticket** with Power BI. 

https://learn.microsoft.com/en-us/power-bi/support/create-support-ticket

If this post helps, then please consider Accepting it as the solution to help the other members find it more quickly

Regards,
Rita Fainshtein | Microsoft MVP
https://www.linkedin.com/in/rita-fainshtein/
Blog : https://www.madeiradata.com/profile/ritaf/profile

View solution in original post

2 REPLIES 2
Anonymous
Not applicable

Hi,

Thanks for the solution @Ritaf1983  offered, and i want to offer some more information for user to refer to.

hello @kidding , based on the error message, please check that if you have the permission of the data source, and you can try to clear the permission of the data souece in date source settings , then reconnect the data source.

vxinruzhumsft_0-1730167797323.png

And you can refer to the following similar thread.

Solved: Re: Error fetching data for this visual - Microsoft Fabric Community

 

Best Regards!

Yolo Zhu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

 

Ritaf1983
Super User
Super User

Hi @kidding

There are several possible reasons for encountering the "Error fetching data on the visual" issue in Power BI. Below are some common causes and solutions:

 1. Connection Issues:
- Solution: Check the connection to the data source (cloud service, database, etc.). Test the connection by refreshing the data manually. Ensure that any required credentials are up-to-date and accessible.

 2. Data Model Changes:
- Solution: Use **Performance Analyzer** in Power BI Desktop to check for broken references or invalid fields. Ensure that columns, tables, and relationships are still correctly mapped.

 3. Query Timeout:
- Solution: Optimize the query by simplifying DAX calculations, or using aggregated tables or incremental refresh. Use Performance Analyzer to identify queries that are taking too long and refactor them to be more efficient.

 4. Incorrect Data Types:
- Solution: Verify that the data types in your model match those used in the visual. Use **Power Query Editor** to correct or transform mismatched data types (e.g., ensuring Date fields are consistent).

 5. Invalid DAX Expression:
- Solution: Review and debug the DAX expression in your measures. Use DAX Studio/query view to test and analyze the query. Simplify the DAX formula to identify the root cause of the issue.

 6. Memory or Resource Limits:
- Solution: If the dataset is too large, optimize it by removing unnecessary columns, reducing data granularity, or using DirectQuery instead of Import mode. Use the Performance Analyzer to see if a particular visual is consuming too many resources.

7. Permission Issues:
- Solution: Ensure that the user or service account has the correct permissions to access the data source. Verify that the data gateway is correctly configured if applicable, and that all necessary data sources are accessible.

 8. Power BI Service Issues:
- Solution: Check the Power BI Service status page for ongoing maintenance or outages. If everything seems fine but the issue persists, try refreshing the report after a while or contacting Power BI support.

Using Performance Analyzer for Troubleshooting:
- Solution: In Power BI Desktop, go to View > Performance Analyzer and start recording. Interact with the visual to capture the queries and see how long they take. This can help pinpoint slow or failing queries, making it easier to optimize or identify the problem.

If These Steps Don’t Resolve the Issue:

If none of these solutions work, it might be time to open a **support ticket** with Power BI. 

https://learn.microsoft.com/en-us/power-bi/support/create-support-ticket

If this post helps, then please consider Accepting it as the solution to help the other members find it more quickly

Regards,
Rita Fainshtein | Microsoft MVP
https://www.linkedin.com/in/rita-fainshtein/
Blog : https://www.madeiradata.com/profile/ritaf/profile

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